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How essential do you consider it to use a management software tool as part of institutionalizing your ITSM processes?
Pivotal
Supportive
Nice to have
Result
ITIL Master Qualification is launched
2012-05-05
CMMI-SVC Arabic Translation Project Kicked-off
2012-04-21
Invitation for ITSM Training & Exam Providers
2012-03-08
Fourth Annual Conference Location Announced
2012-02-01
New Joint Session with HERO
2011-11-26
Third Annual Conference Report
2011-10-01
More ...
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